How we do it

We work by a three stage process.

Diagram

 

Strategy – What do we want to achieve?

  • Assess current state
  • Define objectives
  • Agree operating model
  • Construct action plan.

Sourcing – Where are we going to find it?

  • People - existing or new internal resources and Suppliers
  • Cross Channel - bricks and clicks
  • Marketing – communication methodology
  • Delivering return on Investment.

Operations – How will it be delivered?

  • Creation of a detailed implementation plan
  • Managing the plan
  • Get everyone ‘on-board’ and keeping them updated with progress
  • Defining next steps.